Effective date: 26 August 2026

1. Introduction and company information

This Privacy Policy explains how Northbridge Search Marketing Ltd collects, uses, stores, shares, and protects personal data when providing search-marketing and related digital marketing services, operating our website, communicating with clients and prospects, and carrying out our business activities.

Northbridge Search Marketing Ltd is the data controller for the personal data described in this Privacy Policy unless we state otherwise.

This Policy applies to personal data we collect from website visitors, leads, clients, suppliers, business contacts, and individuals who interact with us through email, telephone, forms, online advertising, analytics tools, or social media platforms.

2. Data collection and processing

We may collect and process the following categories of personal data:

We collect data directly from you when you contact us, submit forms, subscribe to updates, request a proposal, or enter into a contract with us. We may also collect data automatically through cookies, analytics technologies, advertising platforms, and server logs. In some cases, we may receive personal data from third parties such as business partners, lead-generation services, advertising networks, publicly available sources, or clients who provide us with contact details for their employees or stakeholders.

We process personal data only to the extent necessary for the purposes described in this Policy and in accordance with applicable data protection requirements.

3. Purpose of data processing

We process personal data for the following purposes:

Where permitted, we may also use personal data for internal analysis, service improvement, and aggregation or anonymisation for statistical purposes.

4. Legal basis for processing

We process personal data only where we have a valid legal basis. Depending on the circumstances, the legal basis may include:

Where we rely on legitimate interests, we assess the impact of the processing and take steps to minimise any impact on your privacy.

5. Data sharing and third parties

We may share personal data with trusted third parties where necessary for the purposes described in this Policy. These may include:

We only share personal data where it is necessary, subject to appropriate confidentiality obligations, and with suitable safeguards in place.

Where we act on behalf of clients as a processor or service provider, we may process personal data in accordance with our contract and the client’s instructions. In such cases, the client may be the controller of that data.

6. Data transfer to third countries

Some of our service providers or group partners may process personal data outside the United Kingdom and, where applicable, outside the European Economic Area. Where such transfers occur, we take steps to ensure that an adequate level of protection is provided, which may include:

We assess international transfers and seek to ensure that personal data remains protected in line with applicable requirements.

7. Storage duration

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, reporting, and dispute-resolution purposes.

The retention period depends on factors such as:

When personal data is no longer required, we will securely delete, anonymise, or otherwise dispose of it in accordance with our retention procedures.

8. User rights

Depending on your location and applicable law, you may have some or all of the following rights in relation to your personal data:

To exercise any of these rights, please contact us using the details in the Contact information section below. We may need to verify your identity before responding. We will respond within a reasonable timeframe and in accordance with applicable law.

9. Withdrawal of consent

Where we rely on your consent to process personal data, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

You can withdraw consent by following the unsubscribe instructions in our communications, adjusting your cookie preferences where available, or contacting us directly.

If you withdraw consent, we may still process your data where another lawful basis applies.

10. Right to complain

If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can try to resolve the issue.

You may also have the right to lodge a complaint with the relevant data protection supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO).

Website: ico.org.uk

11. Data security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, alteration, or disclosure. These measures may include:

No method of transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

12. Contact information

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact:

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. Any changes will take effect when the updated version is posted on our website or otherwise made available to you, unless a different effective date is stated.

We encourage you to review this Privacy Policy periodically to stay informed about how Northbridge Search Marketing Ltd processes personal data.

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